We at TripShopper strives to protect the personal data of individuals and respect their rights.    

No personal data must be registered or submitted in order to use TripShopper’s website except when TripShopper’s website is used to purchase  a travel service on our website itself. The aim of TripShopper’s privacy policy is to inform all individuals providing personal data to the company of their rights and the manner in which the company collects and processes personal data.

This data and privacy protection notice covers personal data that is collected through our website TripShopper, through our mobile sites and applications, and through sites are integrated into third party websites and affliates. Although you should bear in mind that where you access our site and third-party website, this data protection notice only applies to information we collect through your use of the booking engine, and does not apply to data collected or held by the operator of the third party website.

Personal Data

Personal data refers to information that may be personally identifiable, including name, date of birth, address, telephone number, credit card information, gender, e-mail address, IP address or a combination thereof that may be used to determine the identity of an  individual.

TripShopper neither collects nor processes personal data that may be considered sensitive, such  as information on health, religion or political beliefs.

TripShopper’s website is intended for the general public, and not for children under the age of 14.

Personal information that we collect automatically:

When you use our websites, mobile apps we use various technologies to automatically capture details about the device you are using and how you interact with our platforms. This information includes:

  • Device Details – We automatically collect details about the device you are using, including its IP address, its device ID, the browser you are using, and the operating system that the device uses.
  • How You Interact With Our Site – We record details about how you use our websites and mobile apps, like the date and time that you visit, what pages you visit, how long you stay on the pages, where you have clicked on a page, and details of any crashes or system bugs you might encounter.
  • How You Got Here – Where we can, we record how you arrived on our website (e.g. from a search engine, or by clicking on one of our adverts).

Purpose and Scope 

TripShopper collects personal data on its customers for three purposes: to afford them access to requested services on the company’s website in accordance with the provisions of business and processing agreements, to ensure that services are tailored to the needs of the customer and for marketing purposes at the request of the customer. TripShopper only collects such information as is needed to provide its services. If customers choose not to provide personal data, TripShopper may not be able to provide them with all the services requested.

TripShopper’s privacy policy refers to all personal data processed by TripShopper, regardless of the format in which they are stored and whether they are linked to customers, including unregistered or registered users of the website, former or current employees, contractors, suppliers, shareholders, authorised signatories for the customer in the case of legal entities and other registered individuals. TripShopper’s privacy policy only applies to individuals and not legal entities.

TripShopper privacy policy applies to all TripShopper products and services. Some products and services have special terms of use or terms and conditions in addition to TripShopper’s privacy policy, which can be found here: https://www.tripshopper.com/terms-and-conditions.

If a TripShopper service requires the approval of a customer, an approval is requested upon first use or signup. TripShopper’s privacy policy does not apply to third parties

Collection and Processing of Personal Data

If you purchase any service you may need to share personal data with the third-party service provider so that they can provide you with that service.

With access to TripShopper’s search engine, the customer may, without providing personal data, view and retrieve information and compare prices for all flights between two locations and prices for car rentals, tickets, hotel rooms and all other attractions / services at the destination in question.

If the customer uses TripShopper website to book a flight, accommodation ,tickets or any other service, TripShopper may have to collect personal data and transfer them to a third party in order to complete the customer’s booking and payment.

TripShopper uses personal data for direct marketing in accordance with laws and regulations, specifically if a customer participates in sweepstakes, instructions or recommendations or requests to be notified of the company’s services or offers via e-mail. The same applies if customers register their e-mail in a mailing list to receive a newsletter and/or offers from the company.

TripShopper has cookies on its website in order to make the site more user friendly, to display third party advertisements that are of interest and to publish statistics. Cookies are small text files that are placed in the customer’s web browser and enable the service to remember customers and their activities. Further information on TripShopper’s use of cookies may be found here: https://www.tripshopper.com/privacy-and-cookies

TripShopper does not sell personal data to any third parties. TripShopper does not share personal data with third parties except with permission or in accordance with the provisions of business agreements when the third party is considered to be a service providers and then solely for the purpose of providing to the customer a service or product requested by the customer on the company’s website.

We retain your personal data in accordance with our record retention policy. The record retention policy operates on the principle that we keep personal data for no longer than is necessary for the purpose for which we collected it, and in accordance with any requirements that are imposed on us by law. This means that the retention period for your personal data will vary depending on the type of personal data.

TripShopper provides processors only with such personal data as is deemed necessary . TripShopper never sells or leases personal information about customers.TripShopper safeguards confidentiality and ensures that the data in question is deleted once processing is completed.

This privacy policy does not extend to information or processing by third parties, and TripShopper has no control or responsibility for their use or disclosure

TripShopper website may contain links to third-party websites. TripShopper is not responsible for the privacy policy or actions of third-party websites that the customer chooses to visit by selecting a link to such a website from TripShopper’s website. TripShopper highly encourages its customers to review the privacy policy and cookie information of other websites in order to ascertain how those websites collect, use and disseminate personal data.

By updating and commenting on TripShopper´s Facebook / Twitter page via the customer’s social account (ex: “Facebook data”), the customer agrees that TripShopper and its partners may process and share such data in accordance with this privacy policy.

Amendements and Corrections to TripShopper’s Privacy Policy

If you have any queries or complaints in connection with our processing of your personal data, you can get in touch with us using the following contact details.

All requests for shall be submitted to  [email protected].

TripShopper’s privacy policy is reviewed / updated on a regular basis.TripShopper reserves the right to amend this privacy policy at any time, without any notice. Such amendments may be due to new statutory requirements by regulatory agencies.