Terms and conditions

Welcome to www.tripshopper.com (‘the Site’). The site is a online travel meta search engine portal. Our goal is to make it easy for you to find available flights and to facilitate bookings.


Your use of the site is subject to these Conditions of use. Please read them carefully before using the site. If you use the site you signify that you agree with these conditions of use

We do not sell products

The site is a travel search engine. TripShopper does not provide, own or control any of the travel services and products that you can access through the site, such as flights, accommodations , tours , insurance , tickets , vacation rentals or rental cars (the “Products”). The Products are owned, controlled or made available by third parties (the “Vendors”) either directly (e.g. airline) or as an agent (e.g. online travel agency). The Vendors are responsible for the Products. The Vendors’ terms and privacy policies apply to your booking so you must agree to, and understand those terms. Further, the terms of the actual vendor (airline, hotel, etc.) apply to your travel, so you must also agree to and understand those terms. Your interaction with any Vendor accessed through the site is at your own risk and TripShopper does not take any responsibility should anything go wrong with your booking or during your travel / booking.

The display on the site of a Product or Vendor does not in any way imply, suggest, or constitute a recommendation by TripShopper of that Product or Vendor, or any sponsorship or approval of TripShopper by such Vendor, or any affiliation between such Vendor and TripShopper.

TripShopper hosts content, including prices, made available by or obtained from Vendors. TripShopper is in no way responsible for the accuracy, timeliness or completeness of such content. Since TripShopper has no control over the Products and does not verify the content uploaded by the Vendors, it is not possible for us to guarantee the prices displayed on the Site. Prices change constantly and additional charges (e.g. payment fees, services charges, checked-in luggage fees, local taxes and fees) may apply, so you should always check whether the price asked for a booking is the one you expected. Some Products may also be sold in another currency than the one preset or chosen by you for the display of the search results. Our currency conversion is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary and your payment provider (e.g. your credit card company) may charge conversion fees and apply another date’s currency rate.

Booking / Enquires through TripShopper

If you make a booking through the site, also called faciliated booking, that booking is made with the Vendor named on the booking page and the site only acts as a user interface. Accordingly TripShopper has no responsibility for the booking or the Product because TripShopper has no involvement in creating the description of the Product, in defining the price and any fees, and in providing the Products that you book. If you have any issues or disputes around your booking and/or the Product, you agree to address and resolve these with the Travel Provider and not with us.


You are only required to register or give us any personal information to use this website, if you are making a booking through the site. You may choose to register with us in order to receive mailings or to store your search preferences. This information will be considered your private information and handled according to this Privacy Policy and will only be used or shared in ways with which you have agreed. This web site may collect three types of information about you:

  • Information about you, such as your name and e-mail.
  • Information about your preferred settings and use of this site.
  • Information about searches that you may ask us to keep for you.

The information is collected for the following purposes:

  • To deliver to you the service you have asked for so that this website may be tailored to your requirements.
  • To maintain such information as you may wish.
  • To keep for you or send to you the information you may have requested.

You can at any time:

  • Ask us to delete any or all information that we may have stored about you.
  • Ask us to change or update your information.
Personal non-commercial use limitation

This site is free for your personal and non-commercial use. You may not use the site for commercial purposes without a written agreement from TripShopper. You may copy or print the information as presented on this site for your private use but for no other purposes. You may not use any automatic methods to access the information on this site.

Connecting flights

It is up to you to create connections by purchasing the required flights individually. If you decide to use a flight connection found by this site it is your responsibility to ensure that the transit time at the connection airport will be long enough. You must ensure there will be enough time to; get off the plane, pick up your luggage and check in with your next airline. Note that the site may sometimes find flight connections that work in theory but are impossible in reality. Arriving flights can be delayed and departing flights can depart before scheduled take-off. International flights close check-in gates earlier than local flights. Security measures, strikes and congestion can affect your transit time. TripShopper is not responsible if connecting flights do not work out as planned.

Intellectual Property Rights and Web site links

The information, content, software, graphics, text, sounds, images, buttons, trademarks, service marks, trade names and logos (“Materials“) contained in the TripShopper are protected by copyright, trade marks, database rights, and any other intellectual property rights. The parties hereby agree that we or our licensors (as the case may be) retain all right, title, interest and intellectual property rights in and to the Materials. We grant you a limited, revocable, non-transferable, non-sublicenseable, license to use the TripShopper site for your personal non-commercial purposes to access the TripShopper Site and make bookings in accordance with these Terms (the “Limited Licence“).

The TripShopper Site may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents. The inclusion of hyperlinks on the TripShopper Sites to such other websites does not imply any endorsement of the material on such websites or any association with their operators.

The TripShopper Site is made available for personal use. You may not copy, monitor, screen-scrape, spider, deep-link or reproduce any content, information or software displayed on the TripShopper Sites for any commercial or competitive purpose.

User Generated Content

Certain parts of the TripShopper site may allow you or third parties to post content, links, videos, reviews, messages, photos, materials or other items (these being “User Generated Content Features“). You are solely responsible for your use of such User Generated Content Features and use them at your own risk. By using any User Generated Content Features, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the TripShopper site any of the following:

Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.

Any message, data, information, text, music, sound, video, photos, graphics or other material (“Content“) that is unlawful, defamatory, obscene, pornographic, indecent, offensive, harassing, threatening, abusive, inflammatory, fraudulent, invasive of privacy or publicity rights or otherwise objectionable or inappropriate;

Viruses, corrupted data or other harmful, disruptive or destructive files

We accept no responsibility and are not liable for any Content of any kind that is posted, stored or uploaded by you or any third party on the TripShopper Web Sites, or for any loss or damage caused as a result thereof. As a provider of interactive / dynamic services, we are not liable for any statements, representations or Content provided by users of the User Generated Content Features or other public forum. Although we have no obligation to screen, edit or monitor any of the Content posted to or distributed through the User Generated Content Features, we reserve the right, and have absolute discretion, to remove, screen or edit without notice any Content posted or stored on the TripShopper web site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on the TripShopper website at your sole cost and expense.

General Reviews

You may be asked to review the travel services that you have received. We appreciate all your feedback, but please note that the travel services provider in question will have access to your review so that they can act on your feedback and make any necessary improvements. The travel services providers will have your contact details and may contact you to ask further questions about your experiences in order to help them to make further improvements.

Limitation of Warranty

TripShopper maintains the Site and its contents on as-is basis and as available. TripShopper does not guarantee the accuracy or reliability of the site’s content. TripShopper is not responsible for any financial loss or loss of any kind that you or others may suffer as a consequence of using the site. The site may link to other websites but TripShopper is not responsible for the content of those web sites.

Changes to Terms & Conditions

TripShopper reserves the right to change the Conditions of use. Registered users will be notified of any material changes.

User’s responsibility

You take full responsibility for your use of this site. TripShopper reserves the right to refuse or limit your access to this Site.

While our terms require that travel services providers display prices which are inclusive of all value added and other additional taxes, the price displayed is ultimately the responsibility of the travel services provider rather than ours. You acknowledge that we shall not have liability to you in respect of any attempt by travel services provider to levy additional value added or other taxes on you at the point of payment as a supplement to the price displayed and your sole recourse in this regard will be against the travel services provider.

Applicable law

These Conditions of use are governed by the laws of India, as is any dispute concerning these conditions of use and the site.

Questions or comments

If you have any questions or comments about these conditions of use or other matters concerning the site please send e-mail to: [email protected]